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NISG Recruitment 2021 for Grievance Support Executive Notification Apply Online 1 Job Vacancy 16 June 2021

Sarkarijoblive Desk | Updated: Jun 10,2021 6:24 PM

NISG Recruitment 2021 Notification: National Institute of Smart Government(NISG) has released the Recruitment Notification for the Post of Grievance Support Executive on 10 June 2021 in Bangalore. Candidates Who wants to apply for NISG Grievance Support Executive Vacancies, apply on or before 29 June 2021

NISG Recruitment 2021 - Grievance Support Executive Vacancies

Grievance Support Executive Vacancy in NISG Recruitment 2021

Grievance Support Executive

Qualification Details:

1. Post: Grievance Support Executive – Bangalore, Uidai

2. Roles and Responsibilities: Educational Qualification: BE / B Tech/BS in Computer Science / MCA/Engineering.

3. Experience: At least 05 years of experience with minimum 04 years of experience in resolution of grievances

4. Job Profile:

a. Responsible for providing proper Resolution for the grievance cases received Through online (i.e.) PMOPG Portal

b. Provide proper Resolution for the grievance cases received from Residents through Mail /Post/CRM

c. Work on the set of complaints, segregate based on the risk levels and ensure remediation

d. Assist in any other work incidental to the resolution of grievances, preparation of educational material

e. Work closely with internal and external teams on enrolment, authentication , logistics issues relevant to resident grievances, prepare concept notes and follow up till development of the solutions.

f. Provide proper Resolution for the grievance cases received from HQ & ROs and other senior officials

g. To find out Duplicate Enrollments through Analysis

h. Follow up with MSAP /MSIP for proper solution for various Service Requests created

i. Drafting the reply for RTI query.

How To Apply:

1. Last Application Date : 29th June 2021

Selection Procedure:

Selection Will be Based either Written Exam/Interview

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